Privacy

Learnhat.com values your trust. In order to honour that trust, Learnhat.com adheres to ethical standards in gathering, using, and safeguarding any information you provide.

Orion softech & Contentgrill Pvt Ltd. (operating under the brand name Learnhat.com), is a leading edtech company, incorporated in India, for improving learning outcomes for students. For the sake of brevity of understanding this Privacy Policy the company will be hereinafter referred as Learnhat.com.

This privacy policy governs your use of the www.Learnhat.com(“Website”) and the other associated/ancillary applications, products, websites and services managed by the Company,

Please read this privacy policy (“Policy“) carefully before using the Website, its services and products, along with the Terms of Use (“ToU“) provided on the Website. Your use of the Website, or services in connection with the Website or products (“Services“), or registrations with us through any mode or use of any products including that of SD cards, tablets or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. For the sake of brevity your use of ‘Learnhat.com’ in any electronic form or device shall be bound by the terms and conditions enumerated and agreed upon hereunder with wilful and free consent.

If you wish not to agree with any of the terms and conditions of this Policy, kindly refrain from using the Website, Application or its products or until satisfaction for you to use the same by its Sales/Marketing/Technical/Legal Team, avail any of these services.

1. User Provided Information

   The Website/Services/products/Mobile App records the information you provide when you register for the Website or Services or products or App. When you register with us, you generally provide

   • your name, age, email address, phone number, password and your ward’s educational interests;
   • transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us;
   • information you provide us when you contact us for help;
   • information you enter into its system when using the Website/Services/products, such as while asking doubts, participating in discussions and taking tests.

   The said information collected from the users could be categorized as “Personal Information“, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as “Information” in this Policy.

   Learnhat.com may use this Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. Learnhat.com will request for more information that personally identifies you (personal information) or allows us to contact you.

   Learnhat.com will not differentiate between who is using the device to access the Website or Services or products, so long as the log in/access credentials match with yours. In order to make the best use of the App/Website/Services/products and enable your Information to be captured accurately on the App/Website/Services/products, it is essential that you have logged in using your own credentials.

   Learnhat.com will, at all times, provide the option to you, not to provide the Personal Information or Sensitive Personal Information, which it seeks from you. Further, you can, at any time while using theServices/products, also have an option to withdraw your consent given earlier to it, to use such Personal Information or Sensitive Personal Information. Withdrawal of the consent by you is required to be sent in writing to us at the contact details provided in this Policy below. In any such event, Learnhat.com or the Company fully reserves the right to withdraw further usage of theWebsite or provide any further Services/products thereunder to you.

2. Automatically Collected Information

   In addition, the products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use theServices/products. As is true for most Mobile applications, Learnhat.com also collects other relevant information as per the permissions that you provide.

   Learnhat.com may use an outside financial processing company to bill you for the goods and services availed by you. These companies do not retain, share, store or use your personally identifiable information for any other purpose.

3. Use of your Personal Information

   Learnhat.com uses the collected Information to analyse trends, to conduct research, to administer the Services and products, to learn about each user’s learning patterns and movements around theServices and products and to gather demographic information and usage behaviour about its user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Website, products and its Services. Learnhat.com will share your information with third parties only in the ways that are described below in this Policy.

   Learnhat.com may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning objectives/experience. Third parties provide certain services which we may use to analyze the data and information you provide to personalize, drive insights and help improve your experience or reach out to you with more value added applications, products, information and services. However, these third party companies do not have any independent right to share this information. Learnhat.com does not sell, trade or rent your Information to any third party unless, we have been expressly authorized by you either in writing or electronically to do so. Learnhat.com may at times provide aggregate statistics about its customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information.

   Learnhat.com will occasionally send email notices or contact you to communicate about its Services, products and benefits, as they are considered an essential part of the Website/Services/products you have chosen.

4. Learnhat.com may disclose Information:

   • As required by law, such as to comply with a subpoena, or similar legal process;
   • To enforce applicable ToU, including investigation of potential violations thereof;
   • When it believes in good faith (doctrine of uberrima fides) that the disclosure is necessary to protect its rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
   • With its trusted services providers who work on its behalf, do not have an independent use of the information Learnhat.com discloses to them, and have agreed to and adhered to the rules set forth in this Policy;
   • To protect against imminent harm to the rights, property or safety of the Website/ Company or its users or the public as required or permitted by law;
   • With third party service providers in order to personalize the App/Website/Services/products for a better user experience and to perform behavioural analysis;
   • Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with Learnhat.com.

5. Access to your Personal Information

   Learnhat.com will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, it will provide an obvious way for you to access and change your profile from itsServices/Website/products. Learnhat.com adopts stringent security measures to protect your password from being exposed or disclosed to anyone. Only upon you forgetting the password for its Website or Services, Learnhat.com will have a right to reset the same to you with your prior approval as per standard web practices.

6. Cookies

   Learnhat.com sends cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve its offerings, such as providing more content in areas of greater interest to a majority of users.

   Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

   Disclaimer:

   Some of Learnhat.com features and services may not function properly if your cookies are disabled.

7. Links

   Learnhat.com may present links in a format that enables us to keep track of whether these links have been followed. Learnhat.com uses this information to improve its customized content. Clicking on links may take you to sites outside its domain. Learnhat.com are not responsible for the privacy practices of other web sites. Learnhat.com encourages its users to be aware when they leave its site to read the EULA/T&Cs of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by its Website.

8. Alerts

   Learnhat.com may alert you by email or phone (through whatsapp/ sms/call) to inform you about new service offerings or other information which it perceives might be useful for you

9. Public Forums

   When you use certain features on its website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on its forums this information may become publicly available.

10. Security

    Learnhat.com is concerned about safeguarding the confidentiality of your Information. Learnhat.com provides physical, electronic, and procedural safeguards to protect Information it processes and maintains. An illustration being, Learnhat.com limits access to this Information to authorized employees only who need to know that information in order to operate, develop or improve its App/Services/products/Website. Please be aware that, although Learnhat.com endeavour is to provide stringent security, for information it possesses and maintains, no security system can prevent all potential security breaches.

11. How long does Learnhat.com retain user data?

    Currently, Learnhat.com retains user data while an account is active and for at least five years afterwards. It may alter this practice according to legal and business requirements. For example, it may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, it may shorten the retention period for some types of data if needed to free up storage space.

12. Log information

    When you access Learnhat.com Website, its servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

13. Child Information

    Subject to your consent, in order to allow your child to use Learnhat.com Learning's Site and Services, we would like to collect, use and disclose your child’s Personal Data as set forth below

    You, as the parent/guardian, are the primary account holder. This means that:

    • You are the person primarily responsible for ordering services and paying any fees or other charges made to Learnhat.com Learning;
    • You are responsible for deciding whether to share your child’s content with third parties;
    • You are responsible for the active monitoring of your child’s content. Children who are under the age of 13 are expressly prohibited from including any personally identifiable information in any content that they post to our website unless or until their parents or legal guardians give permission. You agree that you will only allow your child to include any personally identifiable information in their content with your consent.

    Personal Data We Collect.

    • When we receive consent from you, we may collect additional personal data about your child or you from you, at that time;
    • Your child may choose to provide Personal Data about themselves in the content they post on our website. However, as outlined above, Learnhat.com Learning requires that you first consent to our collection and use of this Personal Data;
    • Personal Data collected if your child contacts us: If your child contacts us by email, through any integrated chat providers we may provide, or by telephone, SMS, or physical mail, we may collect your child’s name, username, email address, phone number, physical address, and the contents of that communication which can include any other Personal Data that your child chooses to provide. We will only use that Personal Data for the purpose of providing the service or support requested;
    • Log Data: Learnhat.com Learning’s website collects certain personal data automatically and stores it in log files. This may include personal data about the devices your child uses to access our Service (including your child’s internet protocol (IP) address,